NVSP IT

Tracking ID (optional)

Leave blank and we’ll generate one automatically.

Accessories left with device (optional)

List only items you are leaving with the device.

Device condition (check all that apply)

Powers on

Does not power on

Physical damage

Liquid exposure

Slow performance

Software issue

Virus / malware concern

Unsure / unknown

Important Service Terms

You are responsible for backing up your data before service.
Data loss may occur during diagnostics, repair, updates, or testing.
Your device may change condition during service, including cosmetic damage, reduced functionality, or complete failure due to repair risks or pre-existing issues.
Diagnostic fees may apply even if you decline repairs.
Please remove personal items and accessories unless they are needed for service or listed below.
Devices not claimed within 30 days after completion notice may be considered abandoned.

View the full NVSP IT Service Agreement

Required acknowledgments

I acknowledge and accept NVSP IT’s privacy, data retention, and breach notification practices in accordance with Minnesota law.

I confirm that I have backed up my data or accept the risk of data loss.

I understand my device may experience damage, loss of functionality, or complete failure during diagnostics, handling, or repair due to repair risks or pre-existing conditions.

I understand diagnostic fees may apply even if I choose not to proceed with repairs.

I understand NVSP IT is not responsible for account lockouts, two-factor authentication issues, or third-party account recovery delays.

I confirm that I am the device owner or authorized user and agree to the NVSP IT Service Agreement (Minnesota).

Submitting this intake constitutes electronic acceptance of the NVSP IT Service Agreement.

By submitting this intake you authorize NVSP IT to diagnose and service the device described above as needed for the requested work.

Pop-up service spots: if you choose a pop-up drop-off/pick-up option, locations and times vary and will be confirmed by NVSP IT.

Signature (type full name) *

Typing your name acts as your signature.

I agree that my electronic signature is the legal equivalent of my handwritten signature.

Privacy note: Please don’t include passwords in the intake details unless NVSP IT specifically asked you to provide them for service.

Assessment, diagnostic, and labor charges are non-refundable once work has begun. Special-order parts, software, licenses, and third-party services are non-refundable once purchased or provisioned.

Device Intake